As part of the discharge process, Queen's patients are asked to complete a Patient Satisfaction Questionnaire. What follows are selected comments taken from these questionnaires. The last names have been omitted to protect the privacy of our patients.

"I want to commend the staff of Queen's for the wonderful way in which my family and I were treated. All the staff made my stay almost a pleasure."
Miulan - Waianae, Hawaii

"My grandfather was airlifted from Hilo with a heart attack... your staff in the ICU gave him the utmost superior patient care from the very first. My grandfather had a truly wonderful, comfortable stay at Queen's and so did we, you have our heartfelt gratitude for your staff's commitment and joy in helping patients."
Albert - Hilo, Hawaii

"The professionalism, caring and response I received from your staff was outstanding."
Dorci - Bourbonnais, Illinois

"It has been a long time since I met anyone with whom I was as impressed as I am with your social worker. I truly miss the daily visits of this exceptional young lady now that I am at home."
Audrey - Honolulu, Hawaii

"This ER is definitely a five-star experience."
Dana - Honolulu, Hawaii

"Dad has been hospitalized many times over the years. This was his first stay at Queen's and far and away his most positive hospital experience ever. Dad was cared for by one of the most extraordinary nurses ever and his physicians were wonderful too."
Robert - Honolulu, Hawaii

"My nurse, a complete stranger, became a friend overnight. I left the hospital with deep respect and admiration for the human being under the uniform."
Jeanette - Honolulu, Hawaii

"Your care and concern for our family during our stay at Queen's is deeply appreciated. Though we were far from home your staff went out of the way to make us comfortable. I'll never forget your kindness. Queen's has given my husband a second chance at life and we are forever grateful."
Linda - Seattle, Washington