Frequently Asked Questions

The Queen’s Medical Center / MD Anderson Cancer Network®

The Queen’s Medical Center (QMC) is now a certified member of MD Anderson Cancer Network, a quality excellence program of MD Anderson Cancer Center. MD Anderson is the leading cancer center in the U.S. Located in Houston, Texas, MD Anderson is one of the world’s largest and most respected centers devoted exclusively to cancer patient care, research, educationand prevention.

MD Anderson Cancer Network is a program of MD Anderson Cancer Center. Its mission is to eliminate cancer by collaborating with community hospitals and health systems to elevate the quality of cancer care in their communities. Patients who have Network-affiliated institutions in their communities have access to MD Anderson expertise, and can be treated where they live. The Queen’s Medical Center is the 12th member to join the Network.

Membership in MD Anderson Cancer Network combines the high quality cancer care Queen’s already offers locally to the people of Hawaii with direct access to MD Anderson’s highly specialized expertise. As a direct result of the affiliation:

  • Patients can stay in Hawaii for local cancer care with world-renowned expertise
  • Patients benefit from MD Anderson best practices for quality and treatment protocols
  • Queen’s physicians certified by MD Anderson Cancer Network guide patient care and have access to MD Anderson, its expertise and evidence-based guidelines

The Queen’s Medical Center offers:

  • A nationally recognized, award-winning patient navigation program. Patient navigators guide and support each patient through every aspect of care, from diagnosis to treatment, and also help with practical issues such as coordinating appointments, finances, transportation, housing and child care.
  • A caring support staff who have patients’ well-being as a priority.
  • Team care, which brings together the expertise of many highly trained health professionals.
  • The most advanced radiation oncology, chemotherapyand surgical technologies and treatments.
  • Partnership with the University of Hawaii Cancer Consortium, of which members have a common goal to eliminate cancer through research. In partnership with the University of Hawaii, The Queen’s Medical Center participates in the NCI Community Oncology Research Program (NCORP), a national network of investigators whose goal is to make cancer clinical trials available to patients in the community.
  • A Cancer Survivorship Program that addresses short- and long-term effects of the disease, as well as support groups and other assistance for patients.
  • Pain and Palliative Care staff dedicated to the prevention and relief of pain, symptoms and stress related to cancer.
  • Hospital Ministry chaplains who offer spiritual and emotional care to patients and their loved ones 24/7.

As a certified member of MD Anderson Cancer Network, The Queen’s Medical Center follows MD Anderson’s cancer care best practices, which have been developed through evidence-based research. By following these best practices, MD Anderson Cancer Network-certified Queen’s physicians develop treatment plans that improve the chances of positive outcomes. MD Anderson’s best practices are nationally recognized for positive patient outcomes, quality of care, new technologies, treatments and clinical research, collaborative patient care and preventionand specialized treatment for specific types of cancer.

Most patients will be cared for by an MD Anderson Cancer Network-certified Queen’s physician, right here in Hawaii. Certified physicians follow MD Anderson’s nationally recognized best practices and protocols, and in some cases, may consult with MD Anderson faculty. Patients may be transferred to Houston and cared for by an MD Anderson physician in rare cases.

No. Primary care physicians will continue to work with Queen’s cancer specialists as usual.

The Queen’s Medical Center’s health insurance policies and those of certified physicians have not changed. Queen’s accepts most major health insurance policies.


Queen's Cancer Center

At the Queen’s Cancer Center, your care is number one. Our patient-centered, multidisciplinary cancer center offers advanced technology in a comfortable place of healing to aggressively treat all types of cancer. It physically brings together virtually every aspect of cancer diagnosis and treatment planning to the people of Hawaii, minimizing the need for patients and their caregivers to make outpatient visits to different providers, or to travel to the mainland for treatment. From the first moment, we strive to ensure that treatment is as convenient and stress-free as possible. Our experienced team takes care of the details, from collecting medical records to scheduling appointments to booking coordinating travel and lodging. Once here, our staff will continue to help with cancer care coordination and other needs throughout treatment.

Your Primary Care Physician would need to refer you to the Queen's Cancer Center. Your Primary Care Physician can contact us at 808-691-8777 and fax your records about your case to 808-691-8780.

Yes, you would need a referral from your Primary Care Physician (PCP) or referral from the physician that diagnosed you with cancer.